Frequently Asked Questions (FAQs)

How long do press on nails last?

With thorough preparation, your Saddity Press sets can last anywhere from 1- 3 weeks (with nail glue) and 1-3 days (with nail tabs).


How do press on nails stick to your natural nails?

There are two different ways to apply your Saddity Press set. You can apply them with either nail tabs (temporary option) or with nail glue (more permanent option). Both are included in every set.


How do I know my size?

The most reliable way to know your size is to purchase a sizing kit. You can also refer to our size chart on our website. If you need additional help, please go to our Instagram page (@SaddityPress) where you can find a detailed video on how to properly size yourself at home. 

What will come with my order?

Each purchase comes with a Prep Kit which includes:

  • Nail glue
  • Sticky tabs
  • Cuticle pusher
  • Mini nail file
  • Mini nail buffer
  • Alcohol pad

How do I apply the nails?

There are two ways to apply your press ons:

  1. Glue Method: Prep nails by buffing the nail surface with a nail file (this step is crucial to having a long lasting set) and pushing back your cuticles. Apply glue to both your natural nail and the false nail and hold down firmly for 30-40 seconds. 
  2. Glue Tab Method: Use the glue tabs provided. (You may prep your natural nails as mentioned in method 1) Peel and apply the glue tab to your natural nail and firmly hold down for 30 seconds.

 

How do I remove the nails?

If you used the glue method to apply your nails, you can either soak them in acetone for 20 - 30 mins (please note this will not make them reusable). You may also massage any oil of your choice on your nails and soak them in warm water until you can gently lift the nail away (this is the best way to make them reusable). 


Are the nails reusable?

Yes! When gently remove your press ons using the water-soak mentioned above. Feel free to place them back in their box, and they'll be ready for your next use!

If you used the glue tab method, you can simply replace the glue tabs for your next use.


Do you make Custom sets? How can I order a customer set?

Yes! We love custom sets! If you would like a custom nail set please DM us on instagram @Saddity.Press with your inspo pictures. Once you receive a response from us with a price quote, you can place your order though this website selecting the appropriate tier given. Please keep in mind, processing time for custom sets are7-10 business days. Please make sure you know your sizes before purchasing a custom order, if you are not sure we recommend a sizing kit. 


What is the refund policy?

Returns and Exchanges 

Unfortunately, we cannot accept returns or exchanges since these are custom designed products. All sales are final.

Damages and Issues

We are not responsible for any lost, damaged, or stolen packages and are not required to issue refunds or replacements on these orders.

**Please read all information listed under the item description before ordering. Be aware of turn around time frame and make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.**

You can always contact us if you have any problems with your order at info@sadditypress.com.


When will I receive my order?

Our turnaround time for Made To Order Sets is typically 4-10 business days but this is just an estimate. 

Our turnaround time for Custom Orders is typically 7-10 business days but solely depends on order volume.

Ready to Ship Sets are typically shipped out the next business day.

If you would like your order sooner than the processing shipping times, there is a Rush Order option. You can find this in the Extras & Add Ons menu.


How long will it take to ship my order?

Shipping times are not our responsibility and are completely up to USPS. Once order is fulfilled, a tracking number will be emailed to you.

**Please note that with the global COVID-19 pandemic, delays are to be expected.

 

Your business & patience is greatly appreciated! 

If you have any further questions please feel free to email us at info@sadditypress.com